For products that are in stock, we ship within 24-72 hours from the time you place your order. We ship via several of the major mail carriers, including UPS, FedEx, USPS and the United States Postal Service. Customers will be unable to opt for the carrier of their choosing.
Shipping fees: 1 pc - $25; 2-4 pcs - $20; 5-9 pcs - $15; 10 pcs and above - free shipping.
Shipping method: 1 - 45 pcs - USPS 4-7days; 45 pcs and above - UPS / Fedex/ DHL 3-5 days.
Exceptions to Our Shipping and Delivery Policy
The following exceptions will require extended shipment and/or delivery times:
Products that are normally stocked but that are temporarily out of stock.
Products that are not normally stocked and must therefore be special ordered.
Items requiring special attention in adherence to legal and/or delivery service guidelines.
Under such circumstances, you will be emailed regarding the specifics of your situation.
Delays in Shipping On occasion, we may experience an unforseen delay in the shipment of your order. In such a case, you will be notified via email by us. When delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been shipped.
Standard Shipping: Our standard method of shipping is ground shipping. You may expect to receive your order within 4-8 business days from the date of shipment.
PO Box Shipping: We can not deliver to PO Boxes. During checkout, please be sure to provide us with a physical shipping address.
International Shipping: Currently, you may expect to receive your order within 7-10 business days from the date of International shipment.
If Your Order Does Not Arrive On Time If your order does not arrive within the specified delivery timeframe please let us know. Tracking information is provided via email for most orders. On occasion, orders may become lost in transit, delivered to the wrong address, or consigned to a person other than yourself. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.
Tracking Your Order
Tracking information is provided via email for most orders. If tracking information is provided, you can track your order online.
If your order has shipped but no tracking information was provided via email, then know that your order has been shipped regardless. It can take up to 24 hours to update tracking information. Also, please allow up to 10 days for most Standard Shipping orders with exception to those special circumstances mentioned in the "Exceptions to Our Shipping and Delivery Policy" section on this page.
If you have not received your order within 15 business days and your order was not an "exception" order, please contact us.
If you are not satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). So if you're not happy with your purchase, just contact our customer service email@example.com.
With our 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
You can return your purchase for up to 365 days from the purchase date. If you purchase on 2/29 of a Leap Year, then you have until 2/29 the following Leap Year to return those orders. That's four whole years! Woot!
Products must be in the condition you received them and in the original box and/or packaging. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Email us firstname.lastname@example.org.